FREQUENTLY ASKED QUESTIONS
OUR PRODUCTS
Most of the big supermarkets stock our products (Countdown, New World, etc.). Although we would love every single one of their stores to have all of our delicious products on their shelves – unfortunately they are simply not able to do this.
If you are looking to find if your local store stocks your favourite Jordans product, we would recommend calling their Head Office Customer Service team directly as they will hopefully have more information they can share with you. Products sold can also be found on the below websites:
Countdown – https://shop.countdown.co.nz/
New World – https://www.newworld.co.nz/
Pak ‘N Save – https://www.paknsave.co.nz/shop-online/
Fresh Choice – https://freshchoice.co.nz/
Sorry, we don’t sell any of our products directly – but if you take a look at the response above, this will help you find a somewhere near you who does.
In the unlikely event that you are not completely satisfied with any of our products please let us know! We are passionate about our products and work hard to make them the best they can be. So if you are not satisfied please call our customer care team in New Zealand on 0800 507 643.
We love using Jordans products in our recipes and love sharing our ideas with you. We’ve recently added some terrific cake, bake, dessert, breakfast and seasonal recipes for you to create. So why not take a look and put your culinary skills to the test? If you have any recipes that you would like to share, please do send them into the team and we might just pop them on the website for others to try!
Now there’s a question we think we should leave to the professionals to give you the full answer. So here’s what they say: The inclusion of certain Granolas (including some Jordans Granola) as part of a balanced diet and a healthy lifestyle can help reduce cholesterol levels. Each 45g serving provides 1g of beta-glucan soluble fibre, one third of the suggested daily intake of 3g. High cholesterol is a risk factor in the development of coronary heart disease. Coronary heart disease has multiple risk factors and altering one of these risk factors may or may not have a beneficial effect.
INGREDIENTS
We do not add any salt into any of the cereals or cereal bars on sale in Australia.
The majority of the ingredients that we use in our products are whole grains, and most of these are sourced from nature-friendly British farms. The rest of the ingredients that we use, such as crunchy nuts, juicy berries, tropical fruits, sugar and oil are globally sourced to ensure that our standards for best taste and highest quality are met.
Although these ingredients aren’t purposefully added to our recipe, we like to make you aware of other ingredients that are used on the same site just in case somebody eating the product has an allergy – we need to tell you about these just to be on the safe side.
We believe that natural foods that have been lightly processed are generally better for you – as they tend to be higher in fibre, vitamins and minerals. They also taste great too!
All fruits store energy naturally in the form of sugars, but they also contain vitamins, minerals and other nutrients. There are lots of benefits from eating natural foods that are rich in whole grains, dried fruits, nuts and seeds.
In some of our baked cereal recipes we use raw cane sugar as a natural binding ingredient to hold clusters of oats together and occasionally we add some honey for flavour too. We don’t add salt to any of our recipes and are actively looking at ways to reduce fat and sugar whilst retaining our great natural taste we know you love.
Because of our use of natural ingredients, our recipes will never be ‘sugar free’ or ‘fat free’; but we are committed to ensure they all provide a good balance of the nutrients, vitamins, minerals that our bodies need.
No we don’t.
No, we don’t use any additives or food colouring in any of our products. We think there is enough good natural stuff out there already to make our products tasty.
Oats, nuts and seeds all store energy naturally in the form of fats, but typically these are ‘good’ fats (both poly and monounsaturated) that your body needs. These natural ingredients also contain vitamins, minerals and other nutrients too.
In some of our baked cereals we add some natural oils to bind the oats together. We always seek to blend the oils that we use to provide the greatest amount of ‘good’ polyunsaturated and monounsaturated fats and limit saturated fat content.
We are committed to reduce the use of ‘added’ oil and optimise the types of oils we use.
Yes – all Jordans products are suitable for vegetarians.
However we do use honey in some of our cereals which are made within the same manufacturing facility. There is a very small risk of cross contamination between products, so we cannot fully state 100% suitable for Vegans. Please see below link to our site, where you can find our full range of products with full ingredient and nutritional information.
www.jordanscereals.com.nz/products
We can confirm a full clean down of the lines are completed after each production run.
No – We do not recommend any of our products as being suitable for those avoiding Gluten. This is due to a protein called Avenin which is chemically very similar to gluten and can cause the same adverse reaction if you are intolerant to oats & wheat. Therefore we cannot 100% guarantee our products are wheat free due to the risk of cross contamination – although a full clean down of machinery is undertaken after each batch is produced, there may still be a small chance of contamination.
No – Our cereal products are not Kosher and have not been certified as such for some time. Some Kosher websites do state some of our products are Kosher but as they are not certified we always advise they are not Kosher.